Flight Rules

To ensure the comfort and enjoyment for all, persons riding on the Melbourne Star do so subject to the following flight rules:

• Inherent risks exist in participation of amusement devices or attractions. You accept those risks and must exercise good judgement and act in a responsible manner.
• Rules, directions and safety requirements must be followed.
• Obey all instructions and warnings.
• Offensive, irresponsible, anti-social or unsafe behaviour, theft or vandalism not tolerated.
• No smoking.
• Persons affected by alcohol or drugs not permitted.
• No BYO food or alcoholic beverages. Non alcoholic drinks permitted in sealed container.
• Appropriate clothing and footwear must be worn.
• No running.
• Restrictions on strollers, prams, large video or photography equipment, bags, suitcases, heavy items and backpacks apply.
• Restrictions on mobile scooters, motorised (and non) wheelchairs apply.
• Signal operator (via communication system) in case of emergency.
• Property not taken on board left at owner’s risk.
• Progress through queue without stopping. Load into next available cabin. Refusing to board and waiting for own cabin is not permitted.
• Cabin capacity up to 20 persons. Number and mix of persons in cabin is at management’s discretion.
• During normal boarding, cabins do not stop. It is recommended persons with medical conditions, infirmity or ambulatory difficulties, fear of heights or enclosed spaces do not ride. Please seek the advice of a qualified medical practitioner if uncertain.
• Be mindful of the step. Take care boarding and disembarking.
• Flight duration approximately 30 minutes. No toilet or washroom facilities inside cabin.
• Do not be alarmed if the wheel stops from time to time – it is a normal part of the operation.
• Premises and cabins monitored by CCTV.
• Children 11 years and under must be accompanied by an adult.
• No animals or pets except for guide, hearing and assistance dogs.

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