Melbourne Star invites you to experience Melbourne in a whole new way. Take a flight of discovery through the Melbourne skies and see the city from a different perspective. Melbourne Star gives you a unique introduction to the city, with all its colour, culture and eccentricities. It’s more than just a view – it’s a complete experience, giving visitors and locals alike a new way to engage with Melbourne’s vibrant cityscape.
 
Day or night, you’ll feel on top of the world as the Melbourne Star glides on its gentle arc through the sky. From the tranquil gardens, to the glitzy fashion strips, to the bustling sporting precincts, all the unique attractions of Melbourne are laid out beneath you. The Southern Hemisphere’s only giant observation wheel brings the whole picture together – the sophisticated, the grungy and the downright quirky, all spread out under the sky.
 
Each of the Melbourne Star’s 21 spacious, air-conditioned cabins gives you an unparalleled, 360-degree view of the city. Walk around and take in the views from all angles, while audio commentary gives you a brief introduction to the history and significance of the sights below. Taking in the striking beauty of the cityscape, you’ll understand why Melbourne is consistently rated one of the world’s most liveable cities.
 
With its striking scale and innovative design, Melbourne Star is a vibrant addition to the Docklands landscape. A spectacular LED display transforms the Melbourne Star into a giant, glittering kaleidoscope of colour, with over five million different combinations, which can be synchronised with music, giving you a complete sensory experience unlike any other.
 
For locals and tourists alike, Docklands is becoming a destination of choice for shopping, restaurants and bars, sport and entertainment. Take a walk around and experience the pleasures of this thriving waterfront precinct for yourself. The Melbourne Star Piazza is surrounded by restaurants and bars, with many more nestled into the nooks and crannies of Harbour Town Shopping Centre. Have a drink, indulge in a delicious meal and enjoy the fresh air by the water. Your visit to Melbourne Star gives you the perfect chance to explore all the highlights Melbourne’s newest cultural precinct has to offer.
Close to the city and public transport, with ample car parking available at Harbour Town, Melbourne Star is one of Melbourne’s easiest attractions to reach and to enjoy.
 

Giant Observation Wheels

Melbourne Star Observation Wheel is only one of four giant observation wheels in the world, and the only one within the Southern Hemisphere.
 
Melbourne Star offers a different sensational experience, dramatically evolving the original 19th century ferris wheel with the application of significantly enhanced 21st century engineering and design advancements.
The Melbourne Star’s fully enclosed  ‘floor to ceiling’, air-conditioned, glass cabins provide unimpeded 360-degree views of the city and surrounding areas and are large enough to allow up to 20 guests to walk comfortably around without the feeling of movement or vibration.
The world's other giant observation wheels include the London Eye, the Singapore Flyer and the Las Vegas High Roller
What are the differences?
 
Giant Observation Wheel
Ferris Wheel
General Definition 
A large, slowly rotating and vertically orientated non-building structure carrying enclosed guest cabins along its circumference.
A smaller, non building consisting of an upright wheel with passenger gondolas or carriages suspended from the rim.
Height 
120 metres or higher. 
Usually below 100 metres.
View
Provides a 360-degree, unobstructed view of up to 40 kilometres.
Offers an obstructed view by the side when the wheel is on the descent.  The lower height restricts the surrounding view to approximately 20 kilometres.
Capacity
Allows for up to 20 guests to move un-impeded around the cabin. 
Generally has a capacity of approximately six-eight passengers seated in each gondola. 
Rim
Melbourne Star uses a 3-dimensional triangular rim. 
Massive steel structures are used to support the gondolas. 
Cabin Stability
Powered cabins are self-stabilising allowing guests to stand and move around freely. 
Gondolas hang within the wheel’s frame and are usually kept level by gravity.
Melbourne Star Observation Wheel is accredited with, and or a member of the following organisations.

 

 

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We provide a unique and dynamic work environment that encourages personal growth and professional development and are looking for individuals who share our values and culture.
 
Melbourne Star uses a range of environments to recruit including our website, online job search websites and other specialised websites that are relevant to the particular role.
 
Applications are processed based on the positions advertised. We are unable to store applications for prospective candidates.
 
There are currently no positions available.

LED Light Shows


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United Nations' 70th Anniversary

In support of the work the United Nations have done over the years, the Melbourne Star Observation Wheel dedicated a light show celebrating their 70th anniversary! 
 

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"Light it Red" for Dyslexia 

In the hopes of increasing our communities' awareness and understanding of dyslexia, the Melbourne Star Observation Wheel designed a red LED light show!
 

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Colour the World Orange

 
The Melbourne Star Observation Wheel shows its support for the CRPS community by designing a light show to raise awareness for this disease. 
 
 
Please direct all media enquires to:
 
Mei Nee Cheong
Marketing Manager
Melbourne Star Observation Wheel
T +61 3 8688 9688
M +61 414 264 987
E marketing@melbournestar.com
 
 
For all marketing, advertising, commercial filming and other enquiries:
 
Marketing Department
Melbourne Star Observation Wheel
T: 61 3 8688 9688
E: marketing@melbournestar.com
Melbourne Star Observation Wheel is one of only four giant observation wheels in the world, and the only one within the Southern Hemisphere. With its striking scale and innovative design, complemented by a spectacular LED lighting display the Melbourne Star provides locals and tourists with a new way to engage with Melbourne’s vibrant cityscape.
 
The Melbourne Star is 120 metres high and each of its 21 spacious, air conditioned cabins gives unparalleled 360-degree views of the city.
The Melbourne Star is open to the public every day (please see opening hours).
 
Melbourne Star is delighted to work with the media, film crews and photographers within the parameters outlined below incorporating our brand objectives, operational, technical and legislated occupational health and safety requirements.
 
All requests for filming and photography at the Melbourne Star must be made by email to the Marketing Department of Melbourne Star or by telephone 61 3 8688 9688. To assist you in making your decision to use the Star, please review our guidelines outlined in the attached document.
Melbourne Star Observation Wheel (A Division of Sanoyas Rides Australia Pty Ltd - ABN 84 165 079 390) ("we" or "us") is committed to protecting user privacy and complying with the National Privacy Principles. We understand and appreciate that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that may be provided to us. This Privacy Policy is designed to tell you about our practices in relation to the collection, use, and storage of information that you may provide via this website. Please be sure to read this entire Privacy Policy before using or submitting information to this website.
 

Your Consent
By using this website, you agree with the terms of this Privacy Policy. Whenever you submit information via this website, you consent to the collection, use, disclosure and storage of that information in accordance with this Privacy Policy and the Privacy Amendment (Private Sector) Act 2000.

 

Persons Under 18

This website is not intended for persons under the age of 18. We will not knowingly collect information from website visitors in this age group without them having first obtained consent from their parent(s) or guardian(s). We encourage parents and guardians to talk to their children about their use of the Internet and the information they disclose to websites.
 

Information Management

Like many websites, this website collects information from its visitors both by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).


Passive Information Collection

As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol (IP) addresses, cookies, Internet tags, and navigational data collection. Information collected includes server addresses, top-level domain names, dates and times of visits to the website, pages accessed and documents downloaded, previous websites visited and the type of browser used.
We use IP addresses on this website. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our website, and administer and improve the website. A "cookie" is a bit of information that a website sends to your web browser that helps the website remember information about you and your preferences.
"Session" cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This website uses session cookies.
"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (for example, passwords), helping to determine what areas of the website visitors find most valuable, and customising the website based on your preferences. This website uses persistent cookies.
 We currently advertise with Third party vendors, including Google, displaying ads on sites on the internet. These third party vendors, including Google use cookies to serve advertising based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. If you have any queries, problems, or complaints please contact us by any of the methods detailed below.
As you browse melbournestar.com, advertising cookies will be placed on your computer so that we can understand what you are interested in.  Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with melbournestar.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.  You can visit this pagehttp://www.networkadvertising.org/choices to opt out of AdRoll and their partners' targeted advertising.
 

We do not use Internet tags at this website.

"Navigational data" ("log files", "server logs", and "clickstream" data) are used for system management, to improve the content of the website, market research purposes, and to communicate information to visitors. This website uses navigational data.
Information which we may collect through the website includes:
- information collected when you register or update an online profile, which may include personal information such as your name and contact details;
- the content of electronic forms you submit via the website, requesting us to provide services or information, or take actions;
- any messages or comments you submit to us via the website;
- information collected when you participate in an online survey

 

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve the content of our website, to customise the website to your preferences, to communicate information to you, for our marketing, promotional, sales, leasing and research purposes, and for any other purposes specified in this Privacy Policy.
If you provide personally identifiable information to this website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.
We may disclose your personally identifiable information to our related bodies corporate, advisers or consultants including third parties who provide us with administrative services that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties, located in Australia and/or any other country, but only (i) to third parties we use to support our business (for example, financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy; (ii) in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we will require any such third party to agree to treat it in accordance with this Privacy Policy; or (iii) where required by applicable laws, court orders, or government regulations.
In addition, we will make full use of all information acquired through this website that is not in personally identifiable form.
In addition we may use or disclose personal information that we collect about you:
- for the purposes for which it was collected;
- where you have consented to the use or disclosure;
- to maintain our relationship with you.
 

Access, Correction and Deletion

You are able to request access to the information that is being held about you (contact details below). We will provide you with details of the personally identifiable information and for what purposes it is being held. We will also provide you with details of how we collect, use, hold and disclose this information.
You may also request that we update or amend or delete any personally identifiable information being held about you (contact details below). We will take reasonable steps to update or correct as soon as possible any information in our possession via this website that you have previously submitted that is inaccurate, incomplete, out-of-date or misleading.
 
Security and Transborder data flow
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our website and to protect such information from loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction.
However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free. In particular, e-mail sent to or from this website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Personal data will not be transferred outside Australia unless we reasonably believe that the information will remain subject to principles for fair handling of the information which are substantially similar to the National Privacy Principles and will not be collected, held, used or disclosed by the recipients of the information in a manner inconsistent with this policy.
 

Links to Other Websites

This website may contain links or references to other websites. Please be aware that we do not control other websites and that this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.
 

Other Terms

Your use of this website is subject to our Terms and Conditions of Website Use which can be found here.
 

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this website, or if you do not want us to use or retain your personal information any more, please contact us as follows:
Telephone: 61 3 8668 9688
Mail: Melbourne Star Observation Wheel
Privacy Officer
101 Waterfront Way
Melbourne Docklands VIC 3008
 
Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this website. Please check back periodically, and especially before you provide any personally identifiable information.
This Privacy Policy was last updated December 8, 2013.
The content of the Melbourne Star Observation Wheel's website is provided for information purposes only and is not intended as a substitute for professional advice.
No claim is made as to the accuracy or authenticity of the content of the website.  Melbourne Star does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this website or incorporated in it by reference.
 
The information on Melbourne Star's website is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content.
 
The information contained within the Melbourne Star's website is not to be displayed except in full screen format.  No liability is accepted for any information or services which may appear in any other format.  No responsibility is taken and no liability is accepted for any information or services which may appear on any linked websites.